Thank you for visiting and shopping at Herb & Olive. Following are the terms and conditions that constitute our Shipping Policy:
Domestic Shipping Policy
We only ship domestically in the US
Shipping Processing Time
All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
* Overnight delivery is only available for orders with delivery addresses within the continental United States.
Delivery delays can occasionally occur
Shipment to P.O. Boxes
Herb & Olive ships to addresses within the U.S., U.S. Territories, and PO Box addresses
Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties and Taxes
Herb & Olive is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Herb & Olive is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship outside the U.S
Our Return & Refund Policy provides detailed information about options and procedures for returning your order.